Written review
Customer-app measurement review
A written map of what a live Malaysian telecom customer app actually counts, compared with the journeys that lose reload, bill pay, and roaming pack sales.
From RM 18,500 per app
Engagements
Engagements for telecom customer apps
Commission a review of how your self-care, prepaid, or postpaid app is measured — not a software licence, a piece of written work with named screens and next steps.
Each engagement is human work on a real app: event coverage, drop-off on reload or bill pay, store-listing language, or a sitting with the product and channel teams. Choose the shape that matches the question you already have. If you are unsure, start with the measurement review of one live build.
Funnel review
Recharge and bill-pay funnel review
A close reading of where prepaid reload and postpaid payment stall, including the confirmation screens that never fire a success event.
From RM 9,800
Listing review
Store listing and first-week reading
How the Play Store and App Store pages, screenshots, and first-week opens line up with what the self-care app actually does after SIM login.
From RM 6,400
In-person sitting
Working session with the app team
A half-day or full-day sitting in Johor Bahru or at your office, walking live screens with product, channel, and the person who owns the event catalogue.
RM 4,200 per half day
Retainer readout
Monthly product readout
After a first review, a monthly sitting with the new event export: what changed, what still disagrees with the screen, and what to put in the next sprint.
From RM 3,600 a month